Practicalities
Delivery & returns
Postage
United Kingdom
3–5 working days
£4.50
Europe
5–10 working days
£9.50
Rest of world
7–15 working days
£14.50
Free UK postage on orders over £50.00.
Questions
- How are the prints made?
- Printed to order on 200gsm enhanced matte art paper using pigment inks. Nothing is printed in advance, so nothing sits in a box going yellow. Prints are full bleed — the artwork runs right to the edge of the paper, with no border — and both sizes are the same shape, so a set frames up consistently.
- When will my order arrive?
- Prints are made to order, so allow two to four working days before yours is posted, then the delivery time for your band below. Cards go out faster.
- Do you post outside the UK?
- Yes. Europe and the rest of the world are both handled at checkout. Customs charges outside the UK are the buyer’s responsibility — they vary by country and I have no way to pay them on your behalf.
- The lines look uneven — is that a printing fault?
- No, that is the illustration. Every design embraces a deliberately naïve style: uneven lines, visible brushstrokes and slightly wonky shapes are left exactly as they are, because that is what gives each piece warmth and a human touch. They are meant to feel collected rather than manufactured. If something genuinely looks wrong — a mark across the paper, a crease, colour banding — send a photograph and it will be replaced.
- What if it arrives damaged?
- Send a photograph within 14 days and a replacement goes out at no cost. No need to return the damaged one.
- Can I return a print I have changed my mind about?
- Yes — 14 days from delivery, unused and in its original packaging, and the cost of the print is refunded once it arrives back. Return postage is yours unless the print was faulty.
- Can I get a print framed?
- Not yet. Both sizes are standard A-sizes, so any high-street or online frame will fit without a custom mount.
- Do you take commissions?
- Sometimes, for a house, a stretch of coast, or a wedding venue. Send a note through the contact page and I will tell you honestly whether I have the time.